FAQ

FAQ

Q: How does the account management service work?
A: Once you link your MT4, MT5, or TradeLocker account through our secure trade copier, our team begins trading for you using our proven strategy. You do not have to lift a finger. We handle all entries, exits, risk management, and trade execution.

Q: What is the minimum account balance required?
A: The minimum starting balance is \$2,000. This ensures there is enough capital to manage trades effectively and stay aligned with our risk management protocols.

Q: What’s the profit split and how is it calculated?
A: The profit split starts at 60/40 in your favor.

As your account grows:
60/40 for accounts up to \$5,000
65/35 once your account reaches \$10,000

We only earn when you profit.

Q: Is my money safe?
A:Yes. Your funds remain in your personal trading account, and we do not have withdrawal access. You can disconnect at any time. We only copy trades into your account; you are always in full control.

Q: Do I need to monitor the trades or stay online?
A: No. Everything is managed by us. Once your account is linked, trades are copied in real time automatically. You don’t need to stay logged in or monitor anything.

Q: Can I withdraw my profits anytime?
A: Yes. You can withdraw your profits whenever you like. However, we recommend doing so at the end of each trading week for smooth accounting and profit split tracking.

Q: What’s the linking fee and is it refundable?
A: There is a one time linking fee of \$400. This covers setup, integration, and access to our copier system. It is non refundable since it involves backend configuration and onboarding support.

Q: What investing plans does SmartTradeHQ offer?
A: SmartTradeHQ offers various investing plans that range from conservative to aggressive. Each plan is designed to meet the individual risk tolerance and investment goals of our clients.

Q: What is the difference between the Basic, Premium, and Pro plans?
A: The Basic plan is designed for beginners or traders who prefer low-risk investments, while the Premium plan is for more experienced traders who want higher potential returns. The Pro plan is for advanced traders who want access to advanced trading tools and features.

Q: How much does it cost to use the trade copier?
A: The monthly cost for using the trade copier is $400.

Q: What is the minimum investment required to use the trade copier service?
A: The minimum investment required to use our trade copier service is $3000.

Q: How do I get started with SmartTradeHQ’s investing plans and trade copier?
A: To get started, you can visit our website and sign up for an account. From there, you can select the plan that best fits your investment goals and risk tolerance, and begin using our trade copier to copy the trades of our experienced traders.

Q: What is the minimum investment plan required for each plan?
A: The minimum investment required for each plan varies. The Basic plan requires a minimum investment of $3000, the Premium plan requires a minimum investment of $25000, and the Pro plan requires a minimum investment of $50,000.

Q: Are there any guarantees on returns?
A: No, there are no guarantees on returns. While we strive to generate consistent returns for our clients, trading in forex and cryptocurrency markets carries a level of risk and there is always the possibility of losses.

Q: Can I withdraw my funds at any time?
A: Yes, you can withdraw your funds at any time. However, we recommend that you maintain your investment for a minimum of 6 months to ensure the best possible returns.

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